Common Taste
Digital Systems Proposal
116 Changi Road, Singapore · Prepared by Ben C · October 2026
Practical systems to help you run the restaurant's money and its customers —
one payment per phase, no monthly fees to us, and no AI black boxes.
Every price below already includes a 50% goodwill discount.
Phase 1 — Your new website
S$0free, always
Done & live
Already built and running — this phase is complete.
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New website, designed and built — done
A fresh website for Common Taste, already live
at commontaste.courseoss.com.
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Hosting and setup — free
Hosting is the place your website lives on the internet. Yours runs
on Cloudflare's free plan, all set up for you — nothing to pay for
hosting, and it stays free forever.
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Your full menu on one page
Every dish with its photo and its price, all on one page — no
hunting through page after page to find a dish.
- QR menu — scan and see the menu. Customers scan a code at the table and the full menu opens on their phones, with photos and prices. No app to download.
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One-tap WhatsApp ordering enquiries
Customers tap one button and land straight in a WhatsApp chat with
the shop, ready to ask or order.
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Directions page
How to get here by Eunos MRT, by bus, and where to park — all on
one page.
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Google reviews, one tap away
Customers can read your Google reviews on the site and tap through
to leave their own.
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Google, Instagram & Facebook connected
Your listings and social profiles are linked from the site, so customers
can find you, follow you and get directions in one tap.
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Found on Google and AI — the full package, done
So Google — and AI assistants like ChatGPT and Meta AI — can find
the restaurant, understand it, and recommend it:
- Sitemap finished — a sitemap is a list of every page on your site. Yours is complete and ready to hand to Google, so Google can find every page.
- Permission file in place — a small file (called "robots") that tells Google and the AI assistants they are welcome to read your site — Meta's assistant included.
- Your details in Google's format — your address, opening hours and prices are written in the structured format Google likes to read, and marked "as of October 2026" so everyone can see they are current.
- Every dish photo described in words — Google and AI cannot see pictures, so each photo has a written description they can read, like a caption.
- Headings written as real questions — the page headings are the questions customers actually ask, such as "How do I get to Common Taste?"
- Reviews in plain text — your customer reviews are written out as normal text that Google and AI can read and quote.
- Every link checked — we checked all the links on the site. Zero are broken.
Your old website vs your new website — the numbers
Google runs a free test called PageSpeed Insights. Think of it as
Google's own report card for websites. We ran it on your old site and
your new site on 20 October 2026. Here is the report card, side by side.
Speed on phones
How fast the site opens on a customer's phone — and most customers find you on their phone.
41→76old → new · out of 100
Speed on computers
The same test on a home or office computer. The new site is close to a perfect score.
42→98old → new · out of 100
Easy to use
Google checks that the words are easy to read and the buttons are easy to tap — kind to older eyes and bigger fingers.
81→96old → new · out of 100
Ready for Google (SEO score)
SEO is short for "search engine optimisation" — how ready your site is for Google to find it and show it to customers. The new site scores full marks.
85→100old → new · out of 100
Waiting time on a phone
How long a customer waits for the main content to appear. At 21 seconds, most people give up and go somewhere else.
21.2s→4.7sold → new · seconds
Page size
How much the phone has to download before the page shows. The new site is about 8 times lighter, so it opens faster and uses less of the customer's mobile data.
289 KB→37 KBold → new · code size
- A deeper health check.
We also ran a website health check — the same checks that tools
called Screaming Frog and Ahrefs run. The tool visits every page and
writes down everything that is missing or broken.
The old site had about 450 pages, but most were
near-copies of the same few shop pages — only 77 were real, different
addresses. 85 out of every 100 old pages were missing their main
heading, including the old homepage itself. And 441 photos had no
written description, so Google had no idea what they showed.
The new site has 5 clean pages. Every page has its
heading and its description. All 64 photos are described in words.
And there are zero broken links.
One honest note: Google's test tool could not even open the old site
when the address was typed without "www" in front. So we tested the
old site at the address that does work — we wanted the comparison to
be fair.
- What you would notice day to day.
- The old homepage showed only 1 price. The new homepage shows all 56 prices.
- The old site's online ordering had expired — customers who tried to order reached a dead end.
- The old site carried an advertising bar across its pages — ads from the old platform sitting on top of your restaurant's website. It has been removed: there are no ads on your pages now, and none on the kept copy of the old site either.
- The old phone number was plain text — you could read it, but not tap it. On the new site, the phone and WhatsApp button can be tapped anywhere on the page.
- Opening hours and directions are one tap away on the new site.
These scores are from Google's test on 20 October 2026. Scores can
move a few points up or down between tests — that is normal, and it
happens to every website.
Phase 2 — Run the money
S$2,000S$1,000one-time payment
The money side, sorted: nightly tallies, stock, and profit you can see. 50% goodwill discount applied
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Nightly reconciliation
Every night the system compares four numbers automatically: your POS
closing total, the online orders, your bank statement, and the
Grab/ShopBack payouts. If anything doesn't match, you get a WhatsApp
message saying exactly what's off — so leakage gets caught the same
day, not at month-end.
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Inventory from supplier receipts
Supplier deliveries are logged as they come in, stock counts down as
dishes are sold, and you're flagged on WhatsApp before you run low —
no more discovering you're out of something mid-service.
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Your own private P&L dashboard
Revenue, food cost, margin per dish and net profit — daily, weekly or
monthly. See which dishes actually make money, in plain numbers.
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Muse Agent by Meta set up — update the website yourselves, from WhatsApp
We connect the Muse Agent by Meta to your website and register your own
phone numbers, so you and your staff can change the site yourselves —
no developer, no login, no waiting on anyone. Just WhatsApp the agent
like you'd message a staff member, in plain words:
- Menu changes — "Add Honey Butter Chicken, S$16.90" with a photo of the dish, and it's on the website menu.
- Price updates — "Change the set lunch to S$13.90" and the new price goes live.
- Sold out today — "Mark the barramundi sold out" hides it from the menu until you say it's back.
- Opening hours & notices — "We're closed this Tuesday" or a CNY notice, posted straight to the site.
Nothing changes until you confirm: the agent always shows you exactly
what it's about to update and waits for your "yes" before publishing,
so a typo never reaches your customers. The money side — orders,
payments and reconciliation — still runs on the fixed system above;
the agent only carries out the updates you approve.
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Training, support & warranty — included
1-hour on-site training at the restaurant (hands-on with your own
devices) · 2.5 hours of post-launch support within 30 days of
go-live · 30-day warranty: if anything doesn't work as described,
it's fixed free — covers defects, not new features.
Phase 3 — Grow the customers
S$1,000S$500one-time payment
Order from the table, pay by scanning, and turn one-time diners into regulars. 50% goodwill discount applied
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QR ordering at the table
Customers scan the QR code, order from their phone, and the order appears
on your Redmi Pad in the shop and prints to a receipt printer — no app
for customers to download.
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PayNow with the amount built in
Each order gets its own SGQR code with the exact amount already filled in,
so customers never type the wrong figure. GrabPay and ShopBack Pay are
wired in as soon as your merchant accounts with them are approved.
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Customer list (CRM)
Every order builds your customer list automatically. Loyalty runs off
the customer's phone number — for example, every 10th coffee free —
with nothing for them to sign up for or carry.
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WhatsApp blasts from your own number
Send offers and specials — a Friday set-lunch push, a slow-Tuesday
deal — from the restaurant's own business WhatsApp number, to
customers who have opted in.
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Email blasts
The same offers by email for customers who prefer it, using the shop's Google Workspace email.
Take both phases together
Phase 2 + Phase 3, built in one go:
S$2,600S$1,300
50% goodwill discount
One project, one payment, everything above included — and S$200 less than taking the two phases separately at their discounted prices.
What is already built
Phase 1 — your website and QR menuFinished & live
Done and running. Customers are using it now.
How long it takes
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Phase 1 — Done. Your website is finished and live.
Nothing to wait for.
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Phase 2 — 4 weeks. Starting from the day we receive the shop's information and approvals (the short list below): first we set up the tablet, the printer and the payment codes and prepare everything, then we switch it on together at the shop, with 1 hour of training. After that, you get 30 days of included support while everyone gets used to it.
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Phase 3 — 4 weeks. Any time after Phase 2 has settled in.
How you run it — from WhatsApp
Everything in this proposal is a small system built for the shop — not a spreadsheet, and not an off-the-shelf expense app. It runs on Cloudflare with its own database, and it follows fixed rules, in the same four steps every time:
Validate→Store→Compute→Report
There is no AI doing the money maths. The system never guesses a figure, and it never estimates one — a figure is
only ever wrong if the number typed in was wrong, and the nightly
reconciliation is there to catch exactly that.
You run it all yourselves through a simple WhatsApp menu — no new apps to
learn, no dashboard logins, and no monthly retainer to anyone. Message the
system like you'd message a staff member, and reply with a number:
Running costs — paid to the providers, not to us
Estimated transaction costs paid to the providers: payment providers also charge their usual transaction fees — those are set by the providers and paid by the restaurant directly, as with any payment method. The full comparison of what each provider charges is on the
separate Payment solution comparison page.
- Hardware (Available Options).
The counter tablet prints orders to a standard 80mm receipt printer —
the common kind almost every shop uses (the technical name is
"ESC/POS"). It does not have to be new. We checked two second-hand
printers on Carousell, and both work with the system:
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Gprinter GP-C80250I Plus — S$10, plus S$10 delivery.
Connects by WiFi and by network cable (USB too). This is the one
we recommend as your main printer, because it prints over the
shop's network — it does not need to sit next to the tablet.
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Qashier & Epson printer — S$20.
This one is an Epson TM-T82, a well-known shop printer. It plugs
into the tablet with a USB cable — it has no network port — and
its power adapter is included in the price. A good spare to keep
on hand.
A printer that connects by WiFi is actually better than a Bluetooth
one: the tablet prints over the shop's own WiFi, so there is no
Bluetooth pairing to drop out in the middle of service.
You could buy both for about S$40 in total — still less than one new
printer (about S$60–90) — and keep the Epson as a spare.
What our price covers: the machine fees in this
proposal already include up to S$50 towards the
printer. Both printers above cost S$10–20, so they are fully
covered — nothing extra to pay. If the printer you choose costs
more than S$50, only the amount above S$50 is charged on top. For
example, a printer costing S$80 would add S$30.
Two checks before buying second-hand: make sure the power adapter is
included, and ask the seller for a photo of a test print, so you can
see the printing is clear and not faded.
What we need from you
A short list — nothing technical. We will guide you through each one.
To start Phase 2
- The login for your current shop system (OrderZ). So we can check your sales records and bring across what is needed.
- Help applying for Grab and ShopBack merchant accounts. We will guide you step by step — but the approval itself is decided by Grab and ShopBack.
- The mobile numbers of staff who will use the system. Only those numbers can see reports or make changes.
- One short session together to list each dish's ingredients and what they cost, so the profit figures come out right.
- Your regular monthly costs — rent, salaries, utilities — so the profit report shows the full picture.
- Your OK on the receipt printer. It does not need to be new — a second-hand one works fine. We found good ones on Carousell for S$10–20 (a new one costs about S$60–90). Bought once.
- A sample of your bank, Grab or ShopBack statement file. So the nightly tally matches the format you already receive.
- Decide who keys in the shop's daily total each night. It takes about one minute.
To start Phase 3
- Nominate the business WhatsApp number the blasts will come from.
- Agree how customers opt in to receive offers (we'll set up the wording and the sign-up point).
Good to know
- One-time fees only. You pay once per phase. There is no monthly fee to us — ever.
- If something breaks, we fix it free for 30 days. If something we built stops working within 30 days of switching on, we put it right at no charge. This covers faults — not new features.
- Training and help are included. 1 hour of training at your shop, plus 2.5 hours of help within the first 30 days.
- Being found on Google. We follow Google's and the AI assistants' best practices, so customers can find you. But no one can honestly promise a #1 spot on Google — anyone who does is guessing.